- Your tasks include processing customer inquiries and creating tailor-made offers
- Order entry, scheduling and tracking
- The support of existing customers and projects, as well as the expansion of new customers, takes place in collaboration with the field sales force
- You carry out written and telephone correspondence, as well as activities and advice from within the company
- Maintaining customer data in the CRM and ERP system
- Issue entry confirmations
- You look after after-sales issues, receive and process complaints, and support accounting in dunning in the assigned customer base
